Overall Satisfaction with Scale Computing HC3
We use a Scale cluster for our internal data center. We use it for mainly corporate headquarters and have been pleased with its performance. We replaced a retiring Vmware data center setup.
- Support is great
- Easy to add a node
- Snapshotting is simple
- Recovering a VM from a snapshot is cumbersome.
Scale provides a IO/disk latency setting you can tweak to increased performance. This can be for a specific server or multiple.
- Maintenance has gone way down.
Our EqualLogic solution was getting close to retirement so we needed to migrate anyway. Setup was far easier with Scale than setting up the EqualLogic environment.
Scale Computing HC3 Support
Pros | Cons |
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Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Yes - It was part of the contract when we purchased the devices.