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ScienceLogic the Next Choice?
September 26, 2022

ScienceLogic the Next Choice?

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with ScienceLogic SL1

I've not been too involved with this portion. SL1 fails to find all the devices to be monitored and has actually taken a very long time. I'm very unsure if this is an SL1 problem or the single individual our company has implemented to the product. My company began implementing this product 10 months ago, and it has just recently been added to production and utilized by the NOC.
We are using SL1 as a direct replacement for the Solarwinds Orion product. The plan is to use it to assist in streamlining break/fix issues through integration with the Cherwell ticketing management system though the integration is currently not completed, yet. We are monitoring not only servers and storage appliances but routers, switches, load balancers, and firewalls WAN and MAN utilization.
On-Premise Only
  • Monitors CPU's, memory, swap space on servers.
  • NIC cards such as discards, errors, latency and availability.
  • Logs are collected and made easily viewable through 'Investigator'.
  • Coming from the Network side, bps and pps are hard to see.
  • Finding devices in the product isn't intuitive.
  • Map usage is very clumsy and seems to be added as a last thought with little functionality.
  • Lacks a single pane to quickly see what's up or down.

Do you think ScienceLogic SL1 delivers good value for the price?

Not sure

Are you happy with ScienceLogic SL1's feature set?

Yes

Did ScienceLogic SL1 live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ScienceLogic SL1 go as expected?

No

Would you buy ScienceLogic SL1 again?

No

  • Streamlining of integrations will be nice if we can get them working.
  • A single pane of glass exists for a particular network device and is very informative.
  • User management is nice so as to control who can see what and even when.
As I stated earlier, SL1 seems to be best used for Servers and Network Storage devices. It doesn't seem to be a direct replacement as SL1 doesn't have a configuration management piece, visual maps are very crude and not user-friendly, and the building of the maps is not intuitive, nor has the functionality of Solarwinds Topology Mapper.
SolarWinds Network Performance Monitor (npm), SolarWinds Engineer's Toolset, SolarWinds Network Configuration Manager (NCM), SolarWinds Network Topology Mapper
It seems to do a very good job with monitoring servers and storage appliances. Network monitoring seems to be lacking as it misses bps and PPS. Also, it would be nice if device configurations were backed up, stored, and compared for differences between old and new configs or running and startup configs. Overall, it seems to do a whole lot of everything, but you have to dig to find what you need.