Item: ScienceLogic SL1
Rating: 8
Author: Mostafa Fawzy , PMP®

Implementation Rating

SL1 implementation is fairly easy and straightforward, no issues or errors are faced in our implementation and SL1 support is very good if any issue happens. the implementation took around 5 working days, and the configuration items onboarding took almost 2 months (50 working days). I've working with a lot of ITOM solutions before like HP, microfocus and compared to SL1, SL1 is very easy to implement

Use Cases and Deployment Scope

SL1 is used for monitoring all our infrastructure from networks, servers, applications and databases.
it has a very good event management system providing real-time monitoring and incidents management
also, it provides us with daily, real-time, scheduled monthly and weekly performance reports for our company and most of our clients.

we use SL1 as a root cause analysis if any issues arise and troubleshooting the issues is easier when you are able to identify the route cause faster.

Deployment

On-Premise Only

Pros and Cons

incident management
servers and network monitoring
performance reporting
route cause analysis

reporting need to be enhanced and have more friendly interface with more features
dashboards need to be more vibrant and easy to use
agent usage is good for keeping performance data on the managed server

Key Insights

Do you think ScienceLogic SL1 delivers good value for the price?

Yes

Are you happy with ScienceLogic SL1's feature set?

Yes

Did ScienceLogic SL1 live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ScienceLogic SL1 go as expected?

Yes

Would you buy ScienceLogic SL1 again?

Yes

Return on Investment

RCA and event management saved alot of time in troubleshooting
historical reports shows performance trend over time which help assigning the right resources

Infrastructure Visibility Rating

Alternatives Considered

Micro Focus Operations Bridge and Micro Focus Network Node Manager i

we didn't select SL1 as a competitor, we have more than 40 clients and most of them are government entities where we have centralized solutions used in our main company, and different solutions used for other clients.
SL1 is used for other clients integrated with our main MOM solution.
SL1 since it is not an agent-based monitoring it can't be compared with microfocus Operation bridge, as OBM provides more detailed performance matrices than SL1.
if compared with microfocus NNMi then it provides the same feature of monitoring but doesn't provide any map views and tracing like NNMi.

Other Software Used

Micro Focus Network Node Manager i, Micro Focus Operation Bridge Analytics, Micro Focus Business Process Monitor

Likelihood to Recommend

SL1 is well suited to the basic monitoring field, whether it is monitoring servers or networks it provides reliable consistent monitoring. for servers monitoring, its weakness is that it utilizes a lot of ports based on the required monitoring since it is not agent-based monitoring all the polling mechanism is happening from the management server side. The same goes for applications and database monitoring. but for network monitoring which it is only uses SNMP monitoring SL1 provides a stable and reliable monitoring

SL1 event management

Overall Satisfaction with ScienceLogic SL1