Screen connect is Linux friendly
Updated December 13, 2017
Screen connect is Linux friendly
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with ConnectWise Control (formerly ScreenConnect)
We use screen connect for both remote support of our customers and for internal support at our local or branch office. Screen connect makes it easy to support systems behind a vast variety of internet connection and operating systems. I often support customers from my personal Linux desktop on a windows workstation. Other such products by other vendors did not have applications that worked equally as well on all of the support platforms and this made support difficult. Screen connect on the other hand makes cross platform support a breeze! Support would be a lot more complicated without it.
- Cross platform
- Multiple access options
- Easy file transfer
- Built in vpn connector would make application support easier for devices
- File transfer source selection does not work well I have to move files all to the screen connect folder
- It would be nice to have a button to check if the client is online so you don't always have to wait for the system to refresh
- Less onsite support needed
- Faster issue resalution
- Customer training
- TeamViewer and RealVNC
Screen connect has the best features and multi platform support for the best price. It also does not require you purchase a version you will be stuck with for what could be a long time between budget cycles