Highly customisable and priced correctly
Updated December 18, 2017
Highly customisable and priced correctly
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with ConnectWise Control (formerly ScreenConnect)
We use ScreenConnect to manage our Windows end points remotely across our whole organisation, this helps us accomplish remote management and support in a quick and effective manner, while also giving us advance features such as running command line programs and seeing the last time the end point was seen online.
- Agent is lightweight and very easy to deploy (able to generate custom MSI and exe install files)
- Web interface for managing and accessing agents is simple and highly customization
- Giving users the option to use a hosted cloud instance or run it on-prem using your own equipment
- With the interface being highly customized it can look a bit drab if you don't skin it yourself.
- SSL Proxies within an organisation can interrupt connectivity, remember to bypass IPs!
- Decreased time spent on support calls
- Increased IT confidence with problem resolution being quicker
- Decreased money spent on a remote management solution
- Priced correctly
- Good support
- Comes recommended online
- Deployment options