Item: SecurID
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

Used for security purposes by providing multi-factor authentication for staff, vendors, and other contractors connecting to desktops/laptops, servers, web apps, etc. This has been especially important for our large amount of remote users and applications. It's easy to use and install. It's reliable and has worked every time. I've used it to manage accounts for large groups of various users.

Pros and Cons

Easy to configure MFA on desktop/laptop, servers, and web apps.
SecureID is accessible on a variety of devices/OSs.
GUI is clean and intuitive.

Slow to provide updates to latest operating system versions.
While the GUI is clean and easy to use, it does look very dated.
There is not an option for a temporary code to log in. It would be nice for situations where you are at a remote site but don't have your device (laptop, phone, etc.) with you, as well as other situations.

Most Important Features

Provides multi-factor authentication, thus increasing security.
Accessible on multiple operating systems.
Easy to manage and is reliable.

Return on Investment

Increased security by providing MFA during authentication.
Easy to manage and support.
Easy and smooth end user experience.
Reliable system.

Alternatives Considered

Cisco Secure Access by Duo and Azure Multi-Factor Authentication (Discontinued)

SecurID works with more software/devices than Azure MFA. It also seems to work more smoothly for end-users compared to some of the other options out there. We have not had issues with this app not working and is very reliable/stable. It also allows token codes to be generated via the desktop app, mobile app, or a key fob making it convenient for users and making it feel like you don't have to keep track of the second password since it can be generated on multiple devices.

Key Insights

Do you think SecurID delivers good value for the price?

Yes

Are you happy with SecurID's feature set?

Yes

Did SecurID live up to sales and marketing promises?

Yes

Did implementation of SecurID go as expected?

Yes

Would you buy SecurID again?

Yes

Other Software Used

Cisco AnyConnect, Cisco Secure Access by Duo, VMware Horizon

Likelihood to Recommend

Works well in a large organization with many employees and devices but may not work so well in smaller organizations due to alternatives that are cheaper and are already provided (such as Microsoft's Azure MFA). Using the soft token is easy and convenient. For a large environment, It has allowed us to have a single app used for authentication for all of our various users, and using the soft token is easy and convenient.

SecurID provides MFA with a reliable platform, easy to use interface, and simple deployment

Overall Satisfaction with SecurID