Sendinblue is a good products on the surface, but we have run into a few bugs and the team have not addressed them
September 19, 2022

Sendinblue is a good products on the surface, but we have run into a few bugs and the team have not addressed them

Joel Davis | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sendinblue

We use Sendinblue for sending Marketing and Release note emails
  • Email building
  • List Management
  • Contacts
  • Bug - If font is set to "Open Sans", sans-serif it comes through at serif
  • Bug - The search filter is broken
  • Unclear how to reactivate a contact after being flagged as declined
  • These issues have been raised but support provides vanilla solutions and do not address the direct issue
  • The user can not open a link of a contact from the search results in a new tab because it's a javascript button not a link which mean navigation is far slower
  • The bill per emails sent rather than per contact so that works well for us
  • It's a cost effective solution

Do you think Brevo delivers good value for the price?

Yes

Are you happy with Brevo's feature set?

No

Did Brevo live up to sales and marketing promises?

No

Did implementation of Brevo go as expected?

No

Would you buy Brevo again?

No

Basic emailing requirements, e.g. sending out Marketing content

Brevo Feature Ratings

WYSIWYG email editor
5
Dynamic content
10
Ability to test dynamic content
10
Mobile optimization
10
Email deliverability reporting
10
List management
2
Standard reports
8
Link Tracking
10