Don't waste your money with Sendinblue!
October 25, 2022

Don't waste your money with Sendinblue!

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sendinblue

Terrible technical support and customer service. They are based outside the U.S. and do not expect a timely response to any technical issues you have. You are left to figure out things for yourself. When you do get a response, they are not personalized and 'canned' straight from the help page. We purchased a dedicated IP because of the # of blocks and bounces, save your money and just look for a better company. We send roughly 60,000 emails monthly with less than 200 being opened through this service.
  • Take your money!
  • Respond 24 hours later when you have a technical issue.
  • Nothing else!
  • Actual phone support.
  • Faster response time.
  • 5000 emails sent, 183 opened, 32 clicked. Pretty pathetic response rate.

Do you think Brevo delivers good value for the price?

No

Are you happy with Brevo's feature set?

No

Did Brevo live up to sales and marketing promises?

No

Did implementation of Brevo go as expected?

No

Would you buy Brevo again?

No

Collect monthly fees, and provide zero customer service.

Brevo Feature Ratings

WYSIWYG email editor
1
Dynamic content
1
Ability to test dynamic content
1
Mobile optimization
1
Email deliverability reporting
1
List management
1
Triggered drip sequences
Not Rated
Standard reports
1
Link Tracking
1