1. Home
  2. Direct Mail Automation Software
  3. Sendoso Reviews
  4. User Review of Sendoso
Strong Use Case and Ease of Adaption
November 30, 2021

Strong Use Case and Ease of Adaption

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sendoso

Sendoso allows us to enable teams across the organization to personalize and own their sending experience. HR, Sales, Marketing, etc. all have independent access to the platform and individual budgets. This allows my team to track and manage what is working and what is not within the platform. We are also able to track the success of larger sends that have a greater sales or marketing purpose. We use this daily and the ability to send items from small e-gifts on a national coffee day to larger more personalized gifts to a prospect's home address. The versatility is great!
  • Integration with Salesforce.
  • Personalization factor.
  • Tracking/Analytics.
  • Wider selection of inventory outside of North America/USA.
  • More intuitive interface.
  • Ability to see into exactly what is being sent in a BYOB box.
  • Helps maintain momentum in sales process.
  • Helps build good will or make initial impact with cold leads.

Do you think Sendoso delivers good value for the price?

Yes

Are you happy with Sendoso's feature set?

No

Did Sendoso live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sendoso go as expected?

I wasn't involved with the implementation phase

Would you buy Sendoso again?

Yes

Overall, we love Sendoso. I think there is room for improvement on a larger scale sends for ABM campaigns and more targeted, strategic programs. The smaller one-off sends and personalization factor that Sendoso allows is fantastic. It has really enabled our teams to continue having a more personalized approach to selling during the pandemic where face-to-face traditional meetings, etc. are impossible. We have also utilized the tool internally, which has made our transition to a remote-based company easier and allows HR and managers to connect with employees in a fun and easy ways.