Transforming Direct Mail
January 06, 2022

Transforming Direct Mail

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sendoso

We use Sendoso for customer advocacy and are able to create different touchpoints in our customer journey. In doing so, we're hoping to positively impact renewal rates and reduce churn. We just launched the program but are optimistic that the different Sendoso touches will move the needle. Overall, I was amazed at how easy the product was to use. The customization options are also great to establish meaningful touchpoints with customers and prospects.
  • Ease of use
  • Gift Catalogue
  • Integrations
  • navigation of options - can be overwhelming at times
  • templates for different journeys
  • enablement materials
  • Lost of qualitative positive feedback from prospects
  • Accelerate sales cycles
  • Increasing meeting attendance rates

Do you think Sendoso delivers good value for the price?

Yes

Are you happy with Sendoso's feature set?

Yes

Did Sendoso live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sendoso go as expected?

I wasn't involved with the implementation phase

Would you buy Sendoso again?

Yes

1:1 ABM campaigns customer journey touchpoints Seasonal gifting