Leveraging Sendoso for ABM Initiatives
June 24, 2022

Leveraging Sendoso for ABM Initiatives

Jess Larkin | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sendoso

I leverage Sendoso to support strategic/ABM programs at Confluent. This includes net new and customer appreciation sends.
  • eGift cards
  • Ability to assign "budgets" to sales and SDR users on a monthly basis
  • Ease to sync to Salesforce for tracking
  • Time to ship SLAs
  • Sales enablement resources
  • Ease to get things into inventory and ready to send
  • Variety of eGift cards
  • Tracking
  • Well over $5M in PG generated
  • Need a better roll-out plan to sales.

Do you think Sendoso delivers good value for the price?

Not sure

Are you happy with Sendoso's feature set?

Yes

Did Sendoso live up to sales and marketing promises?

Yes

Did implementation of Sendoso go as expected?

No

Would you buy Sendoso again?

Yes

I have found value in using Sendoso for eGift cards. Whether it is sending an Uber gift card to a guest to get to/from an event or my SDRs leveraging coffee gift cards to encourage meeting attendance -there have been definite benefits. My AEs aren't typically leveraging Sendoso on their own; however, they do see the benefit of sending customer appreciation gifts with help from marketing.