Easy UX, wish there were more options
August 04, 2022

Easy UX, wish there were more options

Taylor Denton | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sendoso

I use Sendoso to send gifts to prospects, either as a gesture of congratulations, thank you, an enticement to meet with me for a discovery call, or to get them back on board for a demo.
  • It integrates well with Salesforce and Outreach
  • There are unique options
  • A prospect can choose from a few different options
  • There are so many buttons and drop downs to click before sending something; sometimes I miss one
  • You have to manually choose your settings of sending gifts every time; I wish there was a way to change the " default settings"
  • Sometimes the integration in Outreach lags, and when I'm on another prospects page and sending a gift it still auto-populates as the last prospect's email
  • Being able to send unique touches to a prospect
  • The carousel options for each send - though I wish you could change the "cover photo"
  • N/A - I am not making this technology purchase
PFL is more limited and not as customizable as Sendoso. And it is only usable through Salesforce

Alyce has a lot more options than Sendoso, but does not integrate with Salesforce/Outreach

Do you think Sendoso delivers good value for the price?

Not sure

Are you happy with Sendoso's feature set?

Yes

Did Sendoso live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sendoso go as expected?

I wasn't involved with the implementation phase

Would you buy Sendoso again?

Yes

It's better suited for very personalized sends. It is not ideal for mass sends.