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Efficient gifting service with many useful integrations
August 25, 2022

Efficient gifting service with many useful integrations

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sendoso

We use Sendoso for Direct Mail sends as part of our broader ABM go-to-market strategy

In parallel, we are using Sendoso for gifting services - both to open new pipeline/opportunities and to help support in accelerating open pipeline
  • Notifications when parcels are dispatched and delivered
  • opportunities for Eloqua/SFDC integrations
  • personalization of mail kits
  • wide range of gifts available in-store
  • Support in Europe
  • Order timelines - particularly for personalized ABM boxes
  • Best Practices - in particular with regards to SFDC integration
  • Integrations
  • Personalizations
  • Wide range of available gifts to choose from
  • Closer alignment with sales
  • Internal alignment with the sales team
  • Ability to offer eGifts - particularly valuable during pandemic (e.g. inviting prospects to meet over a virtual coffee)
Sendoso performs well against the competition - particularly with its wide range of integrations

We are currently however undergoing a review of other providers

Do you think Sendoso delivers good value for the price?

Yes

Are you happy with Sendoso's feature set?

Yes

Did Sendoso live up to sales and marketing promises?

Yes

Did implementation of Sendoso go as expected?

Yes

Would you buy Sendoso again?

Yes

Sendoso is well suited as part of a Direct Mail tactic in support of targeted ABM plays

Not so well suited to pipeline progression with the SFDC integration. As part of a broader organization it is challenging to bring consistency to the way this is used by sales. This is where a best practice guide or similar would be well received.