Sendoso Helps Us Engage Our Audience, Generate Demand, and Retain Clients!
December 13, 2022

Sendoso Helps Us Engage Our Audience, Generate Demand, and Retain Clients!

Gianna Barrere | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sendoso

We use Sendoso for a wide variety of use cases and it's impactful at all stages of our funnel, from generating demand and inbound demo requests, down to retaining our most tenured clients. It's useful for several teams and purposes, including marketing, sales, and client success.
  • Takes the heavy lifting off of our teams
  • Great mix of ready-to-send items and custom options
  • Easy integration with HubSpot and Salesforce for tracking
  • The platform isn't always intuitive and sometimes difficult to navigate
  • Syncing campaign status to Salesforce doesn't always work
  • Integration with HubSpot and Salesforce
  • Integrations with SalesLoft and Amazon
  • Build-your-own box sends
  • Saw a 57x ROI on one single content campaign

Do you think Sendoso delivers good value for the price?

Yes

Are you happy with Sendoso's feature set?

Yes

Did Sendoso live up to sales and marketing promises?

Yes

Did implementation of Sendoso go as expected?

Yes

Would you buy Sendoso again?

Yes

We've seen great ROI with corporate gifting using Sendoso and it's definitely a staple in our strategy. On the marketing side, we've been able to increase engagement and demos significantly and we're planning on increasing the number of sends we do next year. The platform does lack some capabilities that allow you to see your touches as a whole. For example, to see what inventoried items are included in touch, you have to click through and go through the entire process that you did to create the touch (instead of being able to see it as a list view). Nonetheless, the pros outweigh the cons and Sendoso has been a great investment for our company.