Overall Satisfaction with ServiceNow HR Service Delivery
ServiceNow HR was integrated with the aim of streamlining IT problem-solving processes with more practicality. We manage to create a call very quickly when any machine or equipment has a problem. So, the team gets into action quickly.
- Open IT tickets in a practical way.
- Customer service with fast support.
- Low cost.
- The tool is sometimes slow.
- I believe that the issue of inactivity can be improved, we need to re-log in if we don't use the tool for a long time.
- Add more languages to the tool.
- Fast customer service.
- Practical real-time analysis and reporting.
- Low cost and excellent quality.
- Practicality in solving important problems that need quick resolution.
Do you think ServiceNow HR Service Delivery delivers good value for the price?
Yes
Are you happy with ServiceNow HR Service Delivery's feature set?
Yes
Did ServiceNow HR Service Delivery live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of ServiceNow HR Service Delivery go as expected?
I wasn't involved with the implementation phase
Would you buy ServiceNow HR Service Delivery again?
Yes