Manage your assets in a way that is integrated with your ticketing system
December 13, 2021

Manage your assets in a way that is integrated with your ticketing system

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with ServiceNow IT Asset Management

We use ServiceNow IT Asset Management to keep an inventory of our assets. It saves us time during the lifecycle of tickets, optimizing the productivity of the team. It also reduces the risk of making mistakes. The CMDB is very flexible and can encompass different types of hardware and software assets.
  • Saves time while managing tickets.
  • Decreases the probability of making mistakes.
  • Scalable.
  • Integration with other assets managements platforms like Snipe-It.
  • Simple.
  • Effective.
  • Integrated with the tickets.
  • Save time.
  • Increase the speed of referencing assets in tickets.

Do you think ServiceNow IT Asset Management delivers good value for the price?

Yes

Are you happy with ServiceNow IT Asset Management's feature set?

Yes

Did ServiceNow IT Asset Management live up to sales and marketing promises?

Yes

Did implementation of ServiceNow IT Asset Management go as expected?

Yes

Would you buy ServiceNow IT Asset Management again?

Yes

ServiceNow is well suited for environments where there is a high number of assets and it is necessary to keep track of them in the tickets as well.

ServiceNow IT Asset Management Feature Ratings

Software and hardware inventory tracking
10
License management
10
Asset lifecycle monitoring
10
Contract management
Not Rated
Asset relationship management
10