Overall Satisfaction with ServiceNow Now Platform
ServiceNow is used in our Organisation as a global ticketing tool in our Organisation which helps to track the work and provides an instant reports. Its recent feature of Performance Analytics has made reporting easy and helps to forecast. The new version of Service Now is compatible to integrate with other party tools. The virtual bot of ServiceNow has the ability to complete functions within the system.
- Helps to track the work
- Provides instant report
- Helps in future forecasting
They are Knowledgeable. They explain from the layman's perspective and are always quick and ready to help. They carry the patient in their conversation and provide a detailed understanding of our query. They also help to build knowledge. They are quick in rendering their help in Service Now forums. They understand their responsibility as the face of the company and are on top of things.
Do you think ServiceNow Now Platform delivers good value for the price?
Are you happy with ServiceNow Now Platform's feature set?
Did ServiceNow Now Platform live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of ServiceNow Now Platform go as expected?
Would you buy ServiceNow Now Platform again?
ServiceNow has a lot of features that help to expand the business services. Right from ticketing to reporting, project management, task management, Performance Analytics, and so on. It has the ability to provide customize results with various workflows
ServiceNow professional people take a complete understanding of our requirements and customize as per our needs.
Nothing for now
It is a cloud-based ticketing tool that has the ability to track work and provides instant reports for current needs and future forecasting. Virtual Bot of ServiceNow is amazing on its own wherein it eases your work and automates wherever possible. It can integrate its services to any tool provided its a cloud-based tool