SharpSpring became unprofitable after the Constant Contact purchase
August 30, 2022
SharpSpring became unprofitable after the Constant Contact purchase
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with SharpSpring from Constant Contact
We used SharpSpring for several years, both for ourselves and with a few clients. When we signed up, the margins were solid, but they reduced over time making the platform unprofitable for our agency.
- Contact Management
- Chatbot
- Spam responses are overly policed causing constant shutdowns for aggressive marketing teams.
- Issues with the page and email builder resulted for support requests with no solution.
- Since the purchase by constant contact, support dwindled and account suspensions due to a handful of spam complaints took days to resolve.
- Over 4 years as an agency partner, I'd say we broke even.
Do you think Constant Contact Lead Gen & CRM delivers good value for the price?
No
Are you happy with Constant Contact Lead Gen & CRM's feature set?
Yes
Did Constant Contact Lead Gen & CRM live up to sales and marketing promises?
No
Did implementation of Constant Contact Lead Gen & CRM go as expected?
No
Would you buy Constant Contact Lead Gen & CRM again?
No