Why SharpSpring Stands Out
Updated December 05, 2019

Why SharpSpring Stands Out

Deborah Plasencia | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SharpSpring

It offers, through a partnership with SharpSpring, the capability for our organization to offer a platform for digital marketing and data management to our clients.
  • The user interface is easy to work with.
  • The design of the product helps in doing initial set-up
  • Training is great, very methodical, hands-on, as well as a great library of reference
  • Maybe adding more standard fields
  • Ability to edit and enhance standard fields without creating new custom fields
  • It has increased our ROI.
  • It has brought 2 new customers, in the short time we have been on board.
We used Salesfusion for a few years prior to moving to SharpSpring. With Salesfusion it was hard to set-up the CRM and email broadcast. Salesfusion, when merging with SugarCRM, removed custom data fields, and we could no longer see the data value in the contact record. It became very hard to create a new contact, and for more than a month, our sales did not even have access to the CRM functions because they distorted their user profiles and couldn't get some of them to work.
SharpSpring is very user friendly. Set-up is very easy and straight forward. It is well priced as an offering to our clients. I have not found any areas where it is not appropriate.

Constant Contact Lead Gen & CRM Feature Ratings

WYSIWYG email editor
10
Dynamic content
10
Ability to test dynamic content
10
Landing pages
Not Rated
A/B testing
10
Mobile optimization
Not Rated
Email deliverability reporting
10
List management
10
Triggered drip sequences
9
Lead nurturing automation
10
Lead scoring and grading
10
Data quality management
10
Automated sales alerts and tasks
10
Calendaring
Not Rated
Event/webinar marketing
10
Social sharing and campaigns
10
Social profile integration
10
Dashboards
10
Standard reports
7
Custom reports
10
API
5
Role-based workflow & approvals
10
Customizability
9
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated

Using SharpSpring

6 - Marketing, Sales & Data Management
2 - Data Management & Digital Marketing
  • CRM - Sales & Marketing Data Management
  • Email Marketing Programs
  • Nurturing & Drip Campaigns
  • To further expand nurturing programs
SharpSpring is easy to use. The support staff is excellent and very responsive.