Item: Constant Contact Lead Gen & CRM
Rating: 10
Author: Abhinav Mishra

Use Cases and Deployment Scope

The way SharpSpring allows us to track the active investor leads is quite commendable. The opportunities feature has been pretty helpful to the team to understand the overall revenue generated and also track the subscription levels on different fundraisers that the team is handling at any point in time. With SharpSpring, we have been able to send hundreds of emails to our network of investors without any hassle and understand the engagement levels.

Pros and Cons

Easy lead management.
Email tracking.
Understanding the engagement level with a certain lead.
Revenue management for the team.

Email creations.
Contact management.
Customization.

Return on Investment

Easier relationship management.
Easy revenue estimation and calculation.

Alternatives Considered

SharpSpring was selected by the team, as it was one of the most comprehensive solutions available for us at the time after evaluating multiple such platforms. It best suited the needs of our organization and the fact that data migration was very easy, we were able to get everything on the SharpSpring platform in a very quick span of time. The team had used a couple of other CRMs earlier but they were facing one or the other challenges using certain platforms and none of them were able to provide the whole comprehensive experience under one platform.

Key Insights

Do you think Constant Contact Lead Gen & CRM delivers good value for the price?

Yes

Are you happy with Constant Contact Lead Gen & CRM's feature set?

Yes

Did Constant Contact Lead Gen & CRM live up to sales and marketing promises?

Yes

Did implementation of Constant Contact Lead Gen & CRM go as expected?

Yes

Would you buy Constant Contact Lead Gen & CRM again?

Yes

Usability

The rating is because of the easy to use and multi-feature offering that SharpSpring is providing to the end-user. The company has benefitted a lot by switching on to the SharpSpring platform and we will continue to use the platform for a long duration since it best suits our needs at this point in time.

Support Rating

The team at SharpSpring has gone beyond ways to help us understand all the features and given long demos to us considering we had only some experience using the platform. They have resolved all issues in a very short span of time and we have never suffered any loss of time and opportunity due to the support team not responding on time.

Likelihood to Recommend

It can be easily used by a company that is managing hundreds of open leads and interacting with a lot of clients on a daily basis. Once updated, the same data can be used by the other members of the team to understand the engagement level with a particular lead. Email tracking can be used for managing the data with respect to different contacts and you can know if the email shared are legit or not and possibly update them if required.

Most comprehensive CRM

Overall Satisfaction with SharpSpring