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Great product, competent and fast support. Very good price / performance ratio.
February 06, 2021

Great product, competent and fast support. Very good price / performance ratio.

Kim Weinand | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SharpSpring

SharpSpring is used across the whole organisation with a main focus on the interaction process with potential interests on our webpage and trigger based emails for customers.
  • Chatbot interactions with potential prospects and people who view the job advertisements on our website
  • Automated workflows for existing customer communication
  • Sales support through the continuous (automatic) addressing of potential interested parties
  • SharpSpring is not yet present on the German market. This is where SharpSpring should market its benefits much more heavily
  • We were able to significantly improve communication with our existing customers immediately and, thanks to the automation, save resources and implement new projects with our customers
SharpSpring has a very good price / performance ratio and very good and fast support

Do you think Constant Contact Lead Gen & CRM delivers good value for the price?

Yes

Are you happy with Constant Contact Lead Gen & CRM's feature set?

Yes

Did Constant Contact Lead Gen & CRM live up to sales and marketing promises?

Yes

Did implementation of Constant Contact Lead Gen & CRM go as expected?

Yes

Would you buy Constant Contact Lead Gen & CRM again?

Yes

It's a very good system and the functions are well networked. Operation is intuitive. The agency program is good. The support is extremely fast, helpful and competent
As already mentioned the support is really great. You get fast answers and the answers are often on point. In the case someone can not help you in the first step they come back to you with a solution
Automation is a fundamental process for every company. That is why I can generally recommend Automation and thus also SharpSpring for every company

Constant Contact Lead Gen & CRM Feature Ratings

9.9
WYSIWYG email editor
10
Dynamic content
10
Ability to test dynamic content
9
Landing pages
10
A/B testing
Not Rated
Mobile optimization
10
Email deliverability reporting
10
List management
Not Rated
Triggered drip sequences
10
9.8
Lead nurturing automation
9
Lead scoring and grading
10
Data quality management
10
Automated sales alerts and tasks
10
9.0
Calendaring
9
Event/webinar marketing
9
9.0
Social sharing and campaigns
9
Social profile integration
9
9.0
Dashboards
9
Standard reports
9
Custom reports
9
9.3
API
10
Role-based workflow & approvals
10
Customizability
8
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated