Shopify Plus, the eCommerce Solution for the pros
July 03, 2019
Shopify Plus, the eCommerce Solution for the pros
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Shopify Plus
Shopify Plus is being used for our day to day eCommerce operations. We upgraded to Plus due to increased traffic, sales, and performance demands. The Shopify Plus uptime, support, and features is what is valuable to a business like ours. We need an eCommerce tool that is up for the day to day challenges and doesn't fail us.
- Quick server performance
- Always innovating
- Dedicated 24/7 Priority Support
- Dedicated Account Manager/Rep
- The Account Managers/Reps have become more scripted and seem like they are busier and handling more clients than before. It doesn't seem as personal and special anymore like when we first upgraded to Plus.
- Shopify still has missing features in their software that might not have an app in their app marketplace available that fills this void.
- The 24/7 support doesn't seem as dedicated as they once were.
- The pricing of Shopify Plus over the regular Shopify Account solution is about 10x if not 20x the cost. But with this cost comes the increased reliability and trust you have in your eCommerce Software solution/website. We still have a great ROI with the Shopify Plus Pricing.
- With Shopify Plus, we have been able to drill deeper into a more robust eCommerce experience for our customers
- With Shopify Plus, we have been able to customize our Website further with recommended apps, features, and customizations based on our Dedicated Account Reps expertise.
Big Cartel, Magento, Squarespace, WordPress, Wix, etc are all decent solutions for eCommerce, but none of them features the easy setup, ease of use, simple streamlined dashboard/interface, and customer website experience that Shopify Plus has. Shopify (non plus) alone is a great solution, but Shopify Plus gives you the professional tools needed to make sure that your eCommerce Store is available at all times so that you can focus on driving traffic to your site and converting the traffic into sales.