Shopify Plus is simply the best.
March 20, 2020
Shopify Plus is simply the best.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Shopify Plus
Shopify Plus is a critical component of our business and is used for both B2B and B2C applications. We use it across several organizations, and it is the hub with which most of our systems run on. It connects to everything and has multiple apps that integrate other programs and tools that we use. Most important to us, though, is the online website functionality, speed, reliability, and overall performance. We couldn't run our online business without it.
- Online websites are fast, reliable, and effective.
- Appstore provides tons of easy improvements.
- Integrates with tons of 3rd party systems.
- Great for B2B and B2C applications.
- We haven't seen any weaknesses or shortcomings that we couldn't overcome.
- Positive ROI immediately for our company just in cost savings versus past platforms.
- Gave us the ability to continue to scale and grow business.
- Simplified everything for us, which reduced operating expenses and made us more profitable.
Shopify Plus is WAYYYYYY better than anything else that we have used, and it's not even close. The websites are faster and more reliable, both of which are critical to running an online business. The cost to run is way less. We are running five websites on Shopify Plus for less cost than running 1 through Magento and 2 through BigCommerce. The B2B application allows us to manage our wholesale customers without needing a separate website. With the app store, there are so many free options to improve our website and add additional features at the click of a button. Magento and BigCommerce have apps as well, but they never seemed to integrate as well as they do with Shopify Plus. Overall, the cost savings alone made the switch a no-brainer for us, but the performance improvement was worth the change too!
Shopify Plus Feature Ratings
Shopify Plus Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved No escalation required Immediate help available Support understands my problem Quick Initial Response | None |
No - With Shopify Plus, we get advanced support included. We have always gotten quick responses from them, especially by using the online chat support. If the person on the other end can't help us, they will automatically escalate the problem for us and make sure that we get the help and answers that we need. The support is excellent!
We were having some issues with our admin access, and they investigated. It seems like a few other sites were having an issue too. They resolved the whole issue in minutes, and we were back up and on our way. Clean and simple fix done quickly, can't beat that! Shopify Plus support is outstanding.