review of shoretel
April 08, 2014

review of shoretel

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Software Version

Sky

Overall Satisfaction

We replaced our previous provider because ShoreTel can record conversations and allow us to listen in on conversations.
  • Request for service, they respond quickly.
  • Rudimentary look to the Phone Assistant, not as useful as one would think.
Unless another provider is cheaper.
Same price just some new functions.