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Very Good Library
March 18, 2020

Very Good Library

Renaud Renvoye | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Showpad

Showpad is used in my company as a content library. When I am in need of collateral or internal information about our capabilities, this is the place to go to find the information. This is also where I need to go to see for any training and where I need to complete it.
  • centralize
  • categorize
  • interactive
  • aesthetic
  • structure
  • navigation is not always easy
  • consolidate
  • abundance of documentation
  • communication
I was mainly using Cornerstone for training and onboarding and now we use Showpad for the training part as well. I honestly don't see much difference besides the fact that Showpad is better as a library than to do training. Cornerstone was good enough but my company consolidated the two tools.
I have not been involved with support from Showpad so I am not entirely sure. However, we have received some emails from our help desk about an outage and it seems like it didn't last very long so I would say that it was pretty effective support to that extent.

Do you think Showpad eOS® delivers good value for the price?

Not sure

Are you happy with Showpad eOS®'s feature set?

Yes

Did Showpad eOS® live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Showpad eOS® go as expected?

I wasn't involved with the implementation phase

Would you buy Showpad eOS® again?

Yes

8x8 X Series (Formerly Virtual Office), Okta Workforce Identity, Ping Identity Platform
Showpad is well suited for efficient searches. When I do a search for a specific topic, I like the fact that the results are very targeted. What I mean is that it's broken down into separate categories for better efficiency and speed of search. For instance, I know if it's something internal or external, etc.