Overall Satisfaction with Sigma Computing
We use Sigma to easily mockup new visualizations, metrics and full dashboards for clients who use our marketplace platform. This way the business development team can work on new client analytics features without software development team resources. Once the features are tested and approved by the client in Sigma, we can refine them & add them to our own analytics platform, confident that they're exactly what our clients need!
- Easy to learn
- Plug n Play
- Great Customer Support Staff
- Prettier visualizations & aesthetics for sharing externally
- More visualization options (heat maps especially)
- Some menus are hard to find, very small buttons that lead to features that aren't accessible from other places.
- Have to ask support where to find features, help docs are often not for the version/exact product you're using.
- Aggregates vs total rows vs aggregating data yourself - unclear which is correct or what they do exactly
- Reduced developers needed to test & deliver new features
- Increased customer satisfaction by delivering new visualizations faster
- Increased program efficacy by identifying lagging metrics to improve
Do you think Sigma Computing delivers good value for the price?
Yes
Are you happy with Sigma Computing's feature set?
Yes
Did Sigma Computing live up to sales and marketing promises?
Yes
Did implementation of Sigma Computing go as expected?
Yes
Would you buy Sigma Computing again?
Yes
Sigma has substantially increased or business users' ability to analyze data w/o distracting engineering team. Its easy-to-learn, excel-like interface has a very soft learning curve so we can get up and running in a few hours with the tool. With more metrics available faster, we're able to adjust programs on the fly while our engineers solve the harder problems behind the scenes.
We can make decisions much faster now, since we can have new analytics ready for a project on day one. With KPIs easily available to our admins and clients throughout the program, we can easily steer our project with more granularity than before. Faster access to the data directly results in faster response times.
We chose Sigma for ease of use. Products like Tableau have a notoriously steep learning curve, and our goal was to establish a quick path to program metrics w/o developer resource. Once we tried the interface, Sigma was a no-brainer: it's easy-to-use, quick to learn, and the support they provide is phenomenal.