1. Home
  2. Fraud Detection Software
  3. Signifyd Commerce Protection Platform Reviews
  4. User Review of Signifyd Commerce Protection Platform
Signifyd: Fraud protection so you can run your business
June 29, 2021

Signifyd: Fraud protection so you can run your business

Kevin Tucker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Signifyd Commerce Protection Platform

Signifyd does our fraud management for all our DTC business.
  • High approval rate.
  • Find the fraud.
  • Always responsive to escalations.
  • I am completely satisfied.
  • Approve credit worthy customers.
  • Deny fraudsters
  • Good ROI
  • Positive ROI
  • No fear of being delisted.
  • I am able to sleep at night.
We did an RFQ 3 years ago and the value proposition for Signifyd was the best. We have never looked back.

Do you think Signifyd Commerce Protection Platform delivers good value for the price?

Yes

Are you happy with Signifyd Commerce Protection Platform's feature set?

Yes

Did Signifyd Commerce Protection Platform live up to sales and marketing promises?

Yes

Did implementation of Signifyd Commerce Protection Platform go as expected?

Yes

Would you buy Signifyd Commerce Protection Platform again?

Yes

Signifyd has done a remarkable job of approving nonfraud. We have a 99.7% approval rate. In the cases that are fraud, they give you the ammunition to justify the denial. For example, we had an order on a credit card from California. Signifyd found fraudulent charges. The credit card owner said all the correct things to our CSR and when they were denied threatened to light us up on social media. It was escalated to me. When we looked into this further we found they were making purchases and sending the product to Latin America. I responded they are welcome to use social media and I would respond with what we found. The incident ended with no social media posts.