TRULY try it, you'll like it. Have a plan.
Andrew Pees | TrustRadius Reviewer
May 23, 2016

TRULY try it, you'll like it. Have a plan.

Score 10 out of 10
Vetted Review
Reseller
Review Source

Software Version

Business+

Overall Satisfaction with Sisense

We use SiSense to manage our operation and to provide all reporting. Further, we place strict rules on balancing KPIs to business processes, using alerts to advise when thresholds are disrupted. Further, we use it across both the organization as well as to flip it client facing [users]. The problems it addresses are many, however, it allows for expedient delivery of data across all employees, using a clean, intuitive interface.
  • Sisense professional services is particularly responsive and helpful for the numerous complexities you can throw at it.
  • Flexibility. The product is very elastic, allowing areas to be custom built, embedded or modified as fast as one can think of the need
  • Easy to assign data playgrounds to more savvy internal consumers of the product. Gives advanced general users easy ability to build their own dashboards or metrics.
  • Handles vast amounts of data seamlessly. Use cases involve over a billion records, regularly, and it is handled with ease across multiple platforms. To be clear, however, we also spec machines to SiSense recommendations, as well, but we would do that with any company. Basically, SiSense hassles us and the companies we use it for, the least of any product we have ever used. At first we were skeptical, but became a believer after continued use and practice.
  • Short lead time to advance use. Within 6 months, BI Devs will be pretty advanced. Within 1yr, they will be completely thrilled, within 2yrs you will be giving SiSense Ideas
  • SiSense reacts to issues we have found immediately, and many times implemented ideas under new versions. They are VERY good about listening. Any company that acts like their product is problem free is lying. SiSense gets to it straight away and asks for feedback and in return, tracks and acts on it.
  • Great at mashing up data from multiple different data sources.
  • JS Extensions engine which allows to create really powerful tailored features
  • Some version releases can knock out custom JavaScript, which can be annoying at times. We always do version upgrades with all products into our dev environment first, so its never placing us at risk.
  • Plugins in ETL tool are powerful, but configuration could be a little easier.
Basically, less resource intensive, lower cost and time to production, faster results with less time and fewer headaches while providing incredible service response time.
Linking elasticube server into multiple sources has never been a big problem. When something pops up as an issue, there is always a suitable workaround if you email them or look online through their documentation.
This was tricky to understand during the first 6 months we had the product, but some of that was timing, Sisense had just rolled out v5 (latest is 6.2xx), the current architecture we are used to seeing. Therefore there was a lot to re-learn for both parties. I never get too uptight in waiting for answers as, 1) they are fast to respond and 2) adamant about making clients happy. Collaboration with both Sisense teams in NYC, Tel Aviv and across a client's company must be solid and INCREASE effectiveness. This product will provide such benefits.
The SiSense forte is anything visual, obviously. It is Wwell suited for so much, but the basics remain - data connectivity, usage and flexibility allow for serious mash-up ability.

Areas perhaps not as fitting for use? Pixel perfect and report writing tools could be more robust. Depending on specificity of client need, we will resort to tools like Telerik or SSRS depending on set up (i.e.- cloud or premise). Another area is mobile. While we saw huge leaps forward at the end of 2015 and early 2016 in mobile, we would like to see a more flexible mobile experience. Real-estate on mobile is always a concern, so it's understood why some of the early releases are essentially wire framing the web version.

Sisense Feature Ratings

Pixel Perfect reports
6
Customizable dashboards
10
Report Formatting Templates
9
Drill-down analysis
10
Formatting capabilities
7
Integration with R or other statistical packages
10
Publish to Web
10
Publish to PDF
10
Report Versioning
7
Report Delivery Scheduling
10
Pre-built visualization formats (heatmaps, scatter plots etc.)
9
Location Analytics / Geographic Visualization
8
Predictive Analytics
9
Multi-User Support (named login)
10
Role-Based Security Model
10
Multiple Access Permission Levels (Create, Read, Delete)
10
Responsive Design for Web Access
9
Dedicated iOS Application
9
Dedicated Android Application
Not Rated
Dashboard / Report / Visualization Interactivity on Mobile
7