Overall Satisfaction with Sisense
We are using Sisense as platform for providing reports and business intelligence for our customers. In essence, we are using the platform as OEMs.
With Sisense, we provide reports and insights for contact center solutions which we implement to our customers.
- Excellent single-stack BI solution, allowing great flexibility for data-modelling within the Sisense platform itself, with no need to perform the data modelling on a separate platform. The data modelling is implemented using standard SQL which makes anyone familiar with SQL already able to use the system.
- Virtually unlimited customization options using Java Script, allowing you to modify and enhance existing functionality.
- Great support from the both customer support and the user community.
- Some functionality is missing as built-in functionality, and can only be added by using Javascript, which requires technical knowledge of JS from the dashboard designer to implement. So although almost anything is possible to implement, some things which should be basic require high-level skills.
- Viewers of dashboards have very limited customization options, almost any customization requires the dashboards designer to implement.
- Particularly, viewers are unable to select conditional formatting, rename fields, change the order of items, etc.
Sisense's greatest advantage is its ability to import the data into sisense, perform in-server data modelling, and then create dashboard reports from the modelled data. This takes load off of your production database servers, and leverages sisense's technology for handling huge volumes of data efficiently.