Professional support, great visualization and control
June 04, 2018

Professional support, great visualization and control

Shahar Beil | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Business+

Overall Satisfaction with Sisense

Initially, Sisense was used only by top management but now it's being used by almost all managers in some scale. We use the platform before taking business decisions and to monitor new procedures and projects.
  • Give junior and medium level managers more control over data and take data driven decisions.
  • Take control over large users data and attributes
  • Visualization and aesthetics of dashboards and widgets is top tier
  • No immediate support for extremely urgent issues like system errors/crashes or phone support
  • Viewers option to drill into data is somewhat clumsy and needs adjustments
  • Build time and duration expectancy changes a lot for no apparent reason.
  • There are no proper metrics regarding dashboards/tables use and workload. Effects optimization and schema size
Would highly recommend Sisense for small-medium companies.

Sisense Feature Ratings

Pixel Perfect reports
10
Customizable dashboards
8
Report Formatting Templates
9
Drill-down analysis
7
Formatting capabilities
10
Publish to Web
10
Publish to PDF
10
Report Delivery Scheduling
8
Pre-built visualization formats (heatmaps, scatter plots etc.)
8
Location Analytics / Geographic Visualization
10
Predictive Analytics
8
Multi-User Support (named login)
10
Role-Based Security Model
8
Multiple Access Permission Levels (Create, Read, Delete)
9
Responsive Design for Web Access
10
Mobile Application
Not Rated
Dashboard / Report / Visualization Interactivity on Mobile
Not Rated