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Happy we worked with Sitejabber
February 23, 2022

Happy we worked with Sitejabber

Aaron Wallace | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sitejabber

We use Sitejabber to manage customer reviews and customer feedback for our online retail marketplace. We have been very happy with their service. The last year has been pretty difficult on our business so we had to downgrade for the time being but I would recommend Sitejabber to any business needing help managing customer feedback.
  • Customer reviews.
  • Customer complaints.
  • Customer feedback.
  • Pricing.
  • Access to features.
  • Receiving customer reviews.
  • Positive ROI.

Do you think Sitejabber delivers good value for the price?

Yes

Are you happy with Sitejabber's feature set?

Yes

Did Sitejabber live up to sales and marketing promises?

Yes

Did implementation of Sitejabber go as expected?

Yes

Would you buy Sitejabber again?

Yes

I believe that Sitejabber is well suited for any online retail store or marketplace that is looking for a great platform to manage their customer reviews and customer feedback. I do not know if it will be worthwhile for offline businesses but for online businesses it is a great solution.