How Skype Has Helped Our Company
Updated July 22, 2021

How Skype Has Helped Our Company

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skype

Skype is being used by our organization mostly by myself to have meetings with employees and certifiers of our product that currently cannot come visit our facility due to the coronavirus pandemic. It addresses the problems that the virus has caused with social distancing by allowing us to stay in contact with our employees and the like.
  • User-Friendly Interface
  • Easy to find contacts
  • Call Quality for us is always crisp and clear!
  • The Search function seems to find people that we have no idea who they are
  • Even with notifications turned off, notifications still find a way through for no apparent reason
  • Too many spam emails from bots and random accounts
  • Savings in transportation and lodging expenses for us and our business partners
  • Less time wasted getting to meetings during business hours
  • Less human interaction with old school businesses has had more of a negative impact
We find Skype to be more user-friendly than Zoom, possibly because I personally have been using Skype for a lot longer and have become used to its functionality. I also find the video and sound quality to be better than Zoom. On a more personal note, I believe Discord has a better interface for regular messages and voice chats than both Zoom and Skype.

Do you think Skype delivers good value for the price?

Yes

Are you happy with Skype's feature set?

Yes

Did Skype live up to sales and marketing promises?

Yes

Did implementation of Skype go as expected?

Yes

Would you buy Skype again?

Yes

We find Skype to be well suited in the ease of function. Finding people we need to have meetings with, setting up voice or video chat, and adjusting any settings, such as volume, is very simple and fast. We find Skype to be less appropriate when a voice chat could easily be done just on a regular phone call.

Skype Feature Ratings

High quality audio
8
High quality video
8
Low bandwidth requirements
7
Mobile support
8
Desktop sharing
Not Rated
Whiteboards
Not Rated
Calendar integration
Not Rated
Meeting initiation
8
Integrates with social media
8
Record meetings / events
7
Slideshows
Not Rated
Live chat
Not Rated
Audience polling
Not Rated
Q&A
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated

Evaluating Skype and Competitors

  • Product Features
  • Product Reputation
  • Prior Experience with the Product
The single most important factor in our decision came down to the fact that almost everyone in our shop that would be using Skype had already had previous knowledge on how to effectively use this software. And as I stated previously, the ease of use made for a simple decision.
If we had to do it again, I would ask all employees which programs or software that each one has had experience with. Off of that, I would gauge that percentage against how easy it would be to teach the employees who had no experience how to use Skype effectively.