Very good for the basic tasks, less friendly for the more advanced tasks
October 04, 2017
Very good for the basic tasks, less friendly for the more advanced tasks
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Skype for Business
Used by all of the company, practically the only way to
communicate with colleagues not in your room. we use it all the time for chats,
audio calls, online meeting, and also as the organizational directory app.
communicate with colleagues not in your room. we use it all the time for chats,
audio calls, online meeting, and also as the organizational directory app.
- the sound quality became really good recently, if using good hardware (mic and earphones)
- very good integrated with M's Outlook
- for the top 80% or so of the tasks - it is easy to use and you get it to do what you need - fast
- for the other 20% of the tasks that one may need from time to time - the UX became not intuitive (even challenging)
- the UI isn't customize-able, so you cannot remove info you don't need, to make room for info which is more important and you might want to see better
- still on UI - you cannot organize the buttons in a way that will work best for you (e.g. the "tag" option is very useful for me, but it is not easy to get to it)
- In my opinion the most important is that it makes communication - globally - easy and quick, that helps a lot. I cannot comment about the investment side.
- Lynnc
Previously with had Lynnc, which had issues in on line meetings ,and wasn't as rich in features, I think.
Skype for Business, now part of Microsoft Teams Feature Ratings
Using Skype for Business
500 - Knowledge Management, within the support unit.
5 - these are the IT helpdesk staff and IT infra' engineers
- as an org' directory
- chat and audio calls
- online meetings
- presentations for customers