Item: Skype for Business, now part of Microsoft Teams
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

Skype for Business is being used by the whole organization. It makes it easy for each department to communicate within the department, but also allows departments to work with each other. It's easy to find anyone within the organization and to be able to see the title and availability. With Skype, it's easy to get a quick answer or set up meetings with one another without having to wait for a reply on email.

Pros and Cons

Setting up meetings with Skype for Business is easy and painless. You can add people from your organization along with others outside of your company.
With Skype for Business, it's easy to check the status of the person you are looking up. If the person is away from Skype, it will show the status as away/busy.
Easy to sync your calendar with Skype. If you are busy or have a meeting scheduled, Skype will show that as your status.

Skype for Business requires a good internet connection. I've had my screen freeze and lag on me during meetings.
The mobile app has room for improvement. It lacks some functions that you would have on a desktop.

Return on Investment

Production increases due to quick responses and increase communication within the company
Allows company to quickly reach out to employees who are at the office and who work remotely

Alternatives Considered

Slack

Skype for Business worked best for our company as it was easy to sync our calendars to Skype. It's been a great software to use to communicate within the company.

Support Rating

Skype for Business makes it easy to connect to meetings and screen share during meetings. The company successfully uses it for instant messaging and conferencing for meetings.

Key Insights

Do you think Skype for Business, now part of Microsoft Teams delivers good value for the price?

Yes

Are you happy with Skype for Business, now part of Microsoft Teams's feature set?

Yes

Did Skype for Business, now part of Microsoft Teams live up to sales and marketing promises?

Yes

Did implementation of Skype for Business, now part of Microsoft Teams go as expected?

I wasn't involved with the implementation phase

Would you buy Skype for Business, now part of Microsoft Teams again?

Yes

Other Software Used

Slack, Google Drive, Dropbox

Likelihood to Recommend

Skype for Business is well suited for a medium to large company. It's user friendly and easy to train users on. It also helps us communicate as an organization. It also allows meetings to go seamlessly with the ability to share your screen and to easily send out Skype meeting invites.

Skype for Business, a must have for your company!

Overall Satisfaction with Skype for Business (formerly Lync)