Skype for Business is PERFECT!
Jatel Desai | TrustRadius Reviewer
July 15, 2020

Skype for Business is PERFECT!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Skype for Business (formerly Lync)

Skype for Business is being used by my department. It is an excellent way for employees and management to keep in contact with each other. Management can monitor employee's active status through Skype. It's also a great tool for teams to communicate with one another. It is quicker and easier then sending e-mails for when casual information is needed.
  • It monitors the status of employees. It is smart enough to tell when a user is "projecting" their screen.
  • Skype gives users the ability to organize contacts in groups and limit who employees can contact.
  • Skype chat, audio, and video is great for working from home. It's come in useful during the shelter in place order in communicating with the team.
  • Skype for Business is used with Microsoft Outlook a lot. The compatibility between the two can be enhanced.
  • It has room for improvement with regards to the image and audio quality of videos.
  • More customizable features would really enhance user's experience.
  • Skype for business has left a positive ROI as it works great for employees to communicate.
  • It's a great tool for management to monitor the status of their employees.
  • Desktop sharing makes virtual meetings quicker and more useful.
Skype for Business is a much better tool for anyone using Microsoft products. Using OneDrive, Outlook, and Skype, there is a lot of compatibility that you won't get from other software. It is efficient and easy to learn to use. Troubleshooting minor bugs on Skype for Business can also be done with ease.
There are only ever minor bugs on Microsoft's Skype for Business. This makes it easy to troubleshoot for users and IT departments. Uninstalling and reinstalling the app provides a solution to most problems resulting from the application. The simplicity and ease of the tool makes it less probable for need of support.

Do you think Skype for Business (formerly Lync) delivers good value for the price?

Yes

Are you happy with Skype for Business (formerly Lync)'s feature set?

Yes

Did Skype for Business (formerly Lync) live up to sales and marketing promises?

Yes

Did implementation of Skype for Business (formerly Lync) go as expected?

Yes

Would you buy Skype for Business (formerly Lync) again?

Yes

I highly recommend Skype for Business to all my colleagues. The software has minimal bugs and is very simple to learn to use. It's a flexible tool and a necessity for any team to keep in contact. As part of the Microsoft product family, Skype for Business works well with Microsoft Outlook and other Microsoft products.

Skype for Business Feature Ratings

High quality audio
8
High quality video
7
Low bandwidth requirements
7
Mobile support
3
Desktop sharing
10
Whiteboards
7
Calendar integration
10
Meeting initiation
10
Integrates with social media
1
Record meetings / events
1
Slideshows
4
Live chat
7
Audience polling
6
Q&A
5
User authentication
3
Participant roles & permissions
5
Confidential attendee list
6