The communication tool every modern team needs in their arsenal to improve clarity and build their team spirit
August 17, 2019
The communication tool every modern team needs in their arsenal to improve clarity and build their team spirit
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Slack
Slack plays a crucial part in how all of our organization and its departments communicate with one another. Slack helps us stay on track on most important conversations that happen between and within teams, and the wealth of integrations make it our central hub for notifications. Also, with 1/3 of the team being remote, it's one of our primary tools of keeping in touch with people who we don't see every day at the office.
- Brilliant user interface (sending messages, creating groups, finding relevant information is easy).
- Improves communication and is super fun to use: you can express your feelings in GIFs or reward team members with imaginary tacos - there are so many fun ways to use the app!
- Wealth of integrations with other tools (meaning we can create tasks in seconds in tools like Asana or even monitor all relevant notifications coming through for leads or costomers from HubSpot).
- Having a lot of notifications can feel overwhelming sometimes (but Slack allows you to tailor what you receive notifications for).
- It would be cool for video calls to take up less bandwidth and be of better quality.
- Search functionality focuses on relevance, not date but has improved A LOT in the last year.
- We have improved how we communicate across teams and timezones
- Team members develop stronger relationships as Slack allows them to show their personality and be a bit more fun
- Faster responses on live chats on our website with the help of notifications in Slack
- Skype and TeamViewer
As mentioned before, Slack is the most superior communication tool on the market right now. It's loaded with so much functionality that any team can tailor it to their own preferred way of working. I really can't see myself using anything else than Slack, except for potentially Discord, however, Discord is for gamers and personal use, not so much for businesses. What's fun is that the interfaces are practically the same.