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Slack: A best tool for business management.
March 16, 2022

Slack: A best tool for business management.

Marvin Malinao | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

We use Slack to communicate with each other. Jot notes about the task we must accomplish. And, receive direct and on-time messages/ delivers from Zappier, an app we use to track incoming orders for our business. It helps us to easily communicate and track incoming orders. Manage the team by creating channels and linking various apps easily like Zappier, Google Drive, and monday.com.
  • Excellent in terms of tracking new and upcoming orders for business.
  • Create various channels to manage your team and departments.
  • The User Interface (UI) is friendly.
  • Portable and to use. They both have software, website and application.
  • Excellent in terms of fast communication with employer, team and co-workers.
  • You can have a voice call with you team. But, it's better to have a video call function.
  • Sometimes it's hard to find the direct message in threads.
  • When opening the software and app. The refresh rate after logging in is slow.
  • If you manage 2 businesses. You can't manage them in one platform because you need to create a separate Slack link for it.
  • You can link various apps to help you manage your business.
  • You can communicate with your team easily.
  • You can manage tasks by jot notes and creating specific channels.
  • You can easily manage documents and files in their File Browser.
  • Tracking orders easily.
  • Time saving.
  • Helps you in being well-organized.
  • You have all in one app.
Slack has almost has the feature you need. monday.com only focuses on tracking the progress and status of orders or tasks, while Slack has it all. Aside from tracking and scheduling. You can also manage your file documents and easily communicate with your team.

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

Well suited if you manage one business. This is a great tool to use. It's so easy to use and well-packed for a lot of features you need like tracking orders, managing your team and departments, sending group and direct messages, managing documents, jotting down notes, etc.

Slack Feature Ratings

Project Management
9.1
Task Management
10
Gantt Charts
8
Scheduling
10
Workflow Automation
10
Mobile Access
10
Search
8
Visual planning tools
8
Communication
9.4
Chat
10
Notifications
9
Discussions
10
Internal knowledgebase
10
Integrates with GoToMeeting
9
Integrates with Gmail and Google Hangouts
10
Integrates with Outlook
8
File Sharing & Management
9.3
Versioning
10
Video files
10
Audio files
10
Document collaboration
10
Access control
9
Advanced security features
8
Integrates with Google Drive
10
Device sync
7

Using Slack

Slack really helps us to manage our business in terms of tracking new and incoming orders. Engage and build a good relationship by easily having a smooth flow of conversation with colleagues.
ProsCons
Like to use
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Linking other apps in Slack.
  • Manage file documents in file browser easily.
  • Managing team/ department using customize channels.
  • The replies or threads sometimes makes me sick.
Yes - Slack is so flexible and portable. They build this tool to help entrepreneurs. That's why they aside from website and software. They also created a Slack mobile application. What you see is what you get. Like, what you see in the Slack software. You can also see and use those features when you use Slack's app on your mobile. And that's what I really like because I can still track and manage my task when I'm outside.