A great communication product that allows you to do more in just one place.
May 12, 2022

A great communication product that allows you to do more in just one place.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

We use Slack as our main tool to communicate with our teams and create silo department/project groups to discuss, collaborate and even include our clients in the loop. It helps us stay on track with things and makes communication much easier and simpler. The ability for Slack to connect to Apps also helps us with file sharing and input from clients as well as managing our documents.
  • Easily communicate with teams
  • Create targeted groups to filter communication
  • Connecting to Apps seamlessly
  • Group App Alerts sometimes start on the last conversation instead of the first missed conversation.
  • App integration
  • Group creations
  • Document sharing
  • Improved communication
  • Higher efficiency
Slack offers simplicity in its structure and its proposition. Its engine provides better reliability and takes less time to load (reducing crash times on laptops) and provides an easier UI that allows you to do more all from one place. Notifications are easier to manage as well without the frustration of missing out on important messages.

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

It just makes communication easy between teams and when creating groups also streamlines communication as well. It works well both internally and externally with clients. Adding clients from external organizations is also easy and promotes team collaboration and offers simplicity. Its ability to integrate with apps like Jira where issues being reported can quickly get added on also provides efficient means for teams to do their jobs quicker which would give an overall better journey, especially from the communication side.

Slack Feature Ratings

Task Management
Not Rated
Gantt Charts
Not Rated
Scheduling
Not Rated
Workflow Automation
Not Rated
Mobile Access
9
Search
9
Visual planning tools
Not Rated
Chat
10
Notifications
9
Discussions
Not Rated
Surveys
Not Rated
Internal knowledgebase
7
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
9
Versioning
Not Rated
Video files
9
Audio files
10
Document collaboration
Not Rated
Access control
Not Rated
Advanced security features
8
Integrates with Google Drive
10
Device sync
10