Overall Satisfaction with Slack
In my organisation, Slack is widely used for handling communication throughout all the departments. I can say Slack is the primary app people uses to initiate any conversation on the go.
We have created Slack channels for each team separately and added the respective peoples to it.
When we require to initiate a conversation with peoples belonging to different teams, we just create a separate thread-message for all of us.
My organisation has also made an app called X-Bot and added it to slack to help any FAQs and IT Ticket status/details.
I have integrated it with Zoom and Google Calendar which helps me to not miss any upcoming meetings.
We have created Slack channels for each team separately and added the respective peoples to it.
When we require to initiate a conversation with peoples belonging to different teams, we just create a separate thread-message for all of us.
My organisation has also made an app called X-Bot and added it to slack to help any FAQs and IT Ticket status/details.
I have integrated it with Zoom and Google Calendar which helps me to not miss any upcoming meetings.
- Can create separate and private channel and add respective peoples to it.
- Share documents, files, code, links in a good format.
- Notification for each direct messages and on channel messages.
- Integrate third-party apps like Zoom, Calendar, etc.
- Provides huddle feature to start instant meeting without sharing any meeting link.
- I'm not able to receive notification sound in Slack app, hence I'm using Slack web UI.
- Sometimes it abruptly stops and doesn't send messages by saying bad connectivity issue.
- Heavy on system resources. A Slack lite app would be much appreciated.
- Create your own app and integrate it in Slack.
- My organisation has created X-Bot app which saves us a lot of time by providing FAQs answers, reset password and ServiceNow ticket status.
- Making communication easy and cost effective solution.
- The ROI is good with using Slack as our primary tool for handling communications.
- Nothing negative I can think of as of now.
- Google Hangouts (Classic)
In Slack it is easy to backtrack to older conversation people had when you're no the part of the channel. Also the sync-to-device from PC and mobile app is very good.
Do you think Slack delivers good value for the price?
Yes
Are you happy with Slack's feature set?
Yes
Did Slack live up to sales and marketing promises?
Yes
Did implementation of Slack go as expected?
Yes
Would you buy Slack again?
Yes