Quick Message Communication Platform for Professionals.
September 09, 2022

Quick Message Communication Platform for Professionals.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

Our organization uses Slack as an internal communication platform to quickly share ideas, files, and news with specific individuals and/or groups of people. We also use this as a secure link between external organizations when setting up partnerships. This is much better than email when it comes to needing responses in a timely manner.
  • Mobile experience.
  • Group messaging.
  • File sharing.
  • Intuitive out of office settings.
  • Behind the scenes set up.
  • New user onboarding.
  • File sharing.
  • Reviewing old messages.
  • Searching by keywords.
  • Group messages.
  • + Internal communication has increased.
  • + Partners can get in contact with our Partner Account Managers quickly.
  • - Some individuals rely too heavily on Slack, while others don't use it at all (less of a platform issue and more of a user management issue).
Discord feels like Slack's little brother. It's just less professional. Slack seems to be the go-to for professional, quick messaging communication. Discord can become messy and get out of hand. Slack always feels clean and polished. If given a choice, I wouldn't move to Discord for work conversations and keep all of it on Slack.

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

Slack is suited for organizations that want to use a communication platform that quickly sends messages to other internal individuals. Without aging myself, it reminds me of the old AOL Instant Messenger but for the 2020s with more features and functionality. It just works. I like that it's easy no matter what learning level.

Slack Feature Ratings

Task Management
Not Rated
Gantt Charts
Not Rated
Scheduling
Not Rated
Workflow Automation
Not Rated
Mobile Access
Not Rated
Search
8
Visual planning tools
Not Rated
Chat
10
Notifications
10
Discussions
10
Surveys
Not Rated
Internal knowledgebase
Not Rated
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
Not Rated
Versioning
Not Rated
Video files
10
Audio files
10
Document collaboration
Not Rated
Access control
Not Rated
Advanced security features
Not Rated
Integrates with Google Drive
Not Rated
Device sync
Not Rated