The best internal company communication tool
September 12, 2022

The best internal company communication tool

Maury Rubin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

Slack is our primary communications hub. It is our all-in-one solution to keep in touch with other team members and coordinate our daily activities. As a fast growing company we need one method to stay aligned on deliverables, and slack is the fastest method to stay connected to each other
  • Huddle feature for quick chats
  • instant messaging between teammates
  • work on projects in a channel
  • slack video is not as good as the huddle feature.
  • when I use screen share it makes the rest of slack go slowly
  • slack calls / huddle
  • channels
  • integration with other apps like salesforce
  • Speed - when slack is up running communication runs lighting fast
  • The only negative is that sometimes slack can cause people to context switch too much between channels instead of getting any meaningful work done

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

I think slack is best utilized by small teams because the communication is quick. I can imagine as a company exceeds 500 people that slack may not be the most appropriate way to communicate because important context may get lost in different channels.

Slack Feature Ratings

Mobile Access
10
Search
8
Chat
10
Notifications
10
Discussions
9
Surveys
5
Internal knowledgebase
2
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
10
Integrates with Outlook
Not Rated
Video files
8
Audio files
8
Document collaboration
5
Advanced security features
Not Rated
Integrates with Google Drive
8
Device sync
10