Slack Gets an A+
October 06, 2022

Slack Gets an A+

Chris Rodriguez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

Slack allows us to communicate with each other internally as an organization. We can also participate in channels and group messages. For example, we just had our biggest conference of the year: RISE WEST. So we created a RISE WEST channel to communicate and plan before, during, and after the event. This was crucial in our efforts to gain new business.
  • It is very fast
  • Very easy to use
  • Has a lot of capabilities
  • The video chat is nice
  • The side panel is tough to navigate sometimes
  • I'd like to be able to send Excel sheets
  • The video chat feature could be a bit quicker
  • Ease of use
  • Convenience of communication
  • Video calling
  • channels/group messages
  • We have improved efficiency
  • This has allowed us to forgo redundant meetings
  • More time to focus on sales
  • ROI isn't tangible, but it's there!
  • Google Hangouts (Classic)
Slack is way faster and easier to use in our opinion. We tried hangouts for a bit, but it just isn't as clean or seamless. We selected Slack because of this. We operate on efficiency and speed. Time is our largest constraint so we try to maximize it, which wouldn't be possible without Slack.

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

It is perfect for any organization that requires a lot of internal communication. This is especially true for teams working remotely. Our sales, marketing, and client services need to be in constant contact which makes this tool imperative to our success. I feel there would be less of a need for teams/organizations who work in the office and are in communications every day.

Slack Feature Ratings

Task Management
9
Gantt Charts
9
Scheduling
9
Workflow Automation
9
Mobile Access
10
Search
8
Visual planning tools
9
Chat
9
Notifications
9
Discussions
10
Surveys
7
Internal knowledgebase
9
Integrates with GoToMeeting
6
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
Not Rated
Versioning
9
Video files
9
Audio files
9
Document collaboration
9
Access control
9
Advanced security features
10
Integrates with Google Drive
9
Device sync
Not Rated