Overall Satisfaction with Slack
Slack allows us to communicate with each other internally as an organization. We can also participate in channels and group messages. For example, we just had our biggest conference of the year: RISE WEST. So we created a RISE WEST channel to communicate and plan before, during, and after the event. This was crucial in our efforts to gain new business.
- It is very fast
- Very easy to use
- Has a lot of capabilities
- The video chat is nice
- The side panel is tough to navigate sometimes
- I'd like to be able to send Excel sheets
- The video chat feature could be a bit quicker
- Ease of use
- Convenience of communication
- Video calling
- channels/group messages
- We have improved efficiency
- This has allowed us to forgo redundant meetings
- More time to focus on sales
- ROI isn't tangible, but it's there!
- Google Hangouts (Classic)
Slack is way faster and easier to use in our opinion. We tried hangouts for a bit, but it just isn't as clean or seamless. We selected Slack because of this. We operate on efficiency and speed. Time is our largest constraint so we try to maximize it, which wouldn't be possible without Slack.
Do you think Slack delivers good value for the price?
Yes
Are you happy with Slack's feature set?
Yes
Did Slack live up to sales and marketing promises?
Yes
Did implementation of Slack go as expected?
Yes
Would you buy Slack again?
Yes