Item: Small Improvements
Rating: 5
Author: Ryan Spaulding

Use Cases and Deployment Scope

My company has Small Improvements for all the departments in the company. Primarily, it is used as a goal tracker and feedback tool. We also use it for quarterly self-assessments.

Pros and Cons

Simple to use.
Easy to make goals, track progress and refer back to past goals.
The "Your Company" directory is very useful.

Since the goals are tied to individuals, it does not allow for departmental goals.
Goals cannot be updated to show how much progress has been made. It is either 0 or 100%.
The software needs more reminders and nudges.

Return on Investment

Before we had Small Improvements, personal goal setting was completely disorganized. Some managers made sure it was done, likewise many did not.
Having past goals collected in one repository has been a blessing. I couldn't imagine not having Small Improvements or something comparable.

Support Rating

I have no experience with Small Improvements support. Unfortunately, there is not an N/A option.

Key Insights

Do you think Small Improvements delivers good value for the price?

Not sure

Are you happy with Small Improvements's feature set?

Yes

Did Small Improvements live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Small Improvements go as expected?

I wasn't involved with the implementation phase

Would you buy Small Improvements again?

Yes

I love how easy the software is to use. It requires little training if any. With that said the simplicity is also a problem. Some of our departments such as development use a different software solution to track group goals. It is redundant to have two goal trackers, but it is necessary because small improvements are individual-focused.

Simple individual goal software...but lacks group goals and therefore might be redundant for some organizations

Overall Satisfaction with Small Improvements