Powerful modern project manager, easy to use and with excellent functionality
August 28, 2019
Powerful modern project manager, easy to use and with excellent functionality
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Smartsheet
Our company is one of the largest in the telecommunications sector. We have more than 20 million users at the country level, we have a history of more than 19 years in the market, and we handle a large amount of information and a fairly large workforce. We use Smartsheet in all the departments that we have, and all of these must interact with each other, sharing the information to improve internal communication and productivity. In order to improve these processes, we use Smarsheet. It has been quite useful because it has allowed us to save time on money in the execution and monitoring of processes, to improve communication, and to increase productivity.
- It has a solid user interface
- You have the possibility to visualize the data in an easy way and manipulate the information
- It has great generated reports
- Customizable notifications
- Technical support is slow
- The license is expensive
- They do not have live chat or telephone support
- There has been a considerable increase in productivity.
- It has managed to automate many processes.
- Greater transparency in the execution of tasks and projects.
- Created software dependency, which causes processes to become congested when a failure occurs in Smarsheets.
We chose Smartsheet over the other software because of its solid interface. An easy-to-use and very complete tool was necessary. In addition to the interface, the processes are quite simple so the training time of the software was shorter if we compare it with the other alternatives. This certainly allows us to save time and money and deal with problems more quickly.