Smartsheets to the rescue!
December 20, 2019

Smartsheets to the rescue!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Smartsheet

Smartsheet is used by all employees in our company as a way to track and organize our projects. We create a new project, with specific tasks assigned during the life of the project. We have multiple reports that we use daily to ensure that each task is executed in a timely manner.
  • Ease of creating specific reports to narrow down what you need to see.
  • History of cells allows for a continuous track record on each project.
  • I would like to be able to link Smartsheet to our Dropbox files.
  • Positively not losing track of a project.
  • Positively recalling all stages to make sure we are billing out to 100%.
I have never had any problem with customer service when I have needed them. They are fast and well experienced with their program, which keeps us working.

Do you think Smartsheet delivers good value for the price?

Yes

Are you happy with Smartsheet's feature set?

Yes

Did Smartsheet live up to sales and marketing promises?

Yes

Did implementation of Smartsheet go as expected?

Yes

Would you buy Smartsheet again?

Yes

Smartsheet works wonderfully in project management. We use it in a simple format to track our projects from start to finish. We are able to easily search keywords to find a project. We can sort by stage, name, client, etc. to quickly find the status of our projects. We assign tasks to employees with priority and due dates so that we can keep up with over 200 active projects in our current work log.

Smartsheet Feature Ratings

Task Management
10
Resource Management
10
Gantt Charts
10
Scheduling
10
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
10
Email integration
Not Rated
Mobile Access
10
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Quotes/estimates
Not Rated
Invoicing
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated