Still need to unlock Smartsheet Potential, but great out of the box
May 21, 2021

Still need to unlock Smartsheet Potential, but great out of the box

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Smartsheet

It is being used across the digital side of our business. Campaign projects are using ClickUp. They both have their strengths and weaknesses. I appreciate Smartsheet because of the similarity to Project or Excel, and that makes its usability and transition to the tool much simpler.
  • gantt view
  • Predecessors/dependencies
  • UI, while intuitive for Excel users, is a little clunky.
  • Hard to just share a link without joining people.
  • Dependencies
  • Timeline duration projection
I prefer the more traditional usability of Smartsheet. It's like Microsoft Project or Excel, but far easier for my organization to access. We don't currently have it set up as our resource manager or integrate it with our timesheets (our problem, not Smartsheet), and I think there's a lot we could unpack and get more use out of.

Do you think Smartsheet delivers good value for the price?

Yes

Are you happy with Smartsheet's feature set?

Yes

Did Smartsheet live up to sales and marketing promises?

Yes

Did implementation of Smartsheet go as expected?

Yes

Would you buy Smartsheet again?

Yes

Smarsheet is great for projects that are more waterfall—projects with dependencies that have to happen in a particular order.

Smartsheet Feature Ratings

Task Management
8
Resource Management
6
Gantt Charts
9
Scheduling
8
Workflow Automation
Not Rated
Team Collaboration
6
Support for Agile Methodology
6
Support for Waterfall Methodology
9
Document Management
Not Rated
Email integration
Not Rated
Mobile Access
Not Rated
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Quotes/estimates
Not Rated
Invoicing
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated