Item: Smith.ai Live Website Chat
Rating: 10
Author: Gyi Tsakalakis

Use Cases and Deployment Scope

At AttorneySync, we use Smith.ai for our clients as well as our own business. Smith.ai Live Website Chat helps us deliver answers to people in our network. It's really been a game-changer in terms of fielding website inquiries. We are big fans.

Pros and Cons

Provides answers to frequently asked questions.
Has robust playbooks.
Doesn't slow pages down.
Is flexible.
Great support.

More integrations, particularly with CRM.
More customization optimizations for widget.

Return on Investment

Positive impact on ROI in terms of capturing and helping us convert more leads.

Support Rating

We are extremely happy with Smith.ai and look forward to additional customizations and features.

Key Insights

Do you think Smith.ai Live Website Chat delivers good value for the price?

Yes

Are you happy with Smith.ai Live Website Chat's feature set?

Yes

Did Smith.ai Live Website Chat live up to sales and marketing promises?

Yes

Did implementation of Smith.ai Live Website Chat go as expected?

Yes

Would you buy Smith.ai Live Website Chat again?

Yes

Likelihood to Recommend

Smith.ai Live Website Chat is perfect for solo/small law firms that get regular inquiries from the web. It's ideal for busy lawyers who wanted to deliver a better experience to potential clients, clients, and really anyone that's looking for information!

Deliver Better Experiences with Smith.ai Live Website Chat

Overall Satisfaction with Smith.ai Live Website Chat