Perfect for my Small Business
September 02, 2020

Perfect for my Small Business

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Smith.ai Live Website Chat

Smith.ai alleviates a lot of the headache involved with a small business such as ours. It screens all incoming calls and sends detailed summaries so we aren't wasting any man power, which is incredibly important for a company that relies on customer leads. It is user friendly and allows us to manipulate the screening questions. We thoroughly enjoy it and would recommend it to anyone.
  • User friendly
  • Online platform is easy to navigate
  • Turn around for call summaries is very quick
  • Easy to manipulate screening questions
  • Saves us time
  • Saves us money
  • Professional service
Never had any issues with Smith.ai live chat

Do you think Smith.ai Live Website Chat delivers good value for the price?

Yes

Are you happy with Smith.ai Live Website Chat's feature set?

Yes

Did Smith.ai Live Website Chat live up to sales and marketing promises?

Yes

Did implementation of Smith.ai Live Website Chat go as expected?

Yes

Would you buy Smith.ai Live Website Chat again?

Yes

Smith.ai is perfect for small business. We cannot afford a receptionist and I am personally not interested in answering every single call that comes through my phone.