Overall Satisfaction with Snagit
Snagit is used primarily for screen capture to be included in HTML-formatted emails, documentation in pdf or doc format, and our HelpDesk ticket system. The IT department mainly uses this for developers and DevOps as well as the marketing department in creating tickets.
- Snagit provides easy screen capture when tied to the PrnScrn Windows keyboard key (or other assigned key).
- Once a region is captured, it is easily edited to reduce the image size and resolution as well as annotate with the highlighter, pointer, shape, and other "tools."
- Captures can then either be copied to the clipboard for pasting in emails or saved as files in various formats.
- I find the Snagit editor handy for editing existing images by cropping, resizing, annotating, etc. as an alternative to other image editors.
- Snagit can capture images that are larger than displayed by automatically scrolling the image. Sometimes, this does not work well; either the resulting image is not complete or not scrolled at all (version 13).
- Snagit has many functions and can get confusing. Basic functionality is easy, but some advanced features require a learning curve and viewing of tutorials.
- I find some settings are not remembered. For example, drawing a rectangle around something to highlight may hide what's inside the rectangle. I then have to undo that shape, enable a transparent fill (instead of white fill), and try again (version 13).
- Snagit captures are very useful for "proving" or pointing out issues in HelpDesk tickets. Those using other techniques for image captures, including mobile phone photos, lack detail and are generally too big.
- It is vital to include well-crafted images in documentation. Using a single tool like Snagit to capture and edit is essential.
- Snagit can be easily used to create avatars, button images, and other web-related graphics.
Windows' built-in Snipping Tool is an alternative and can do the job for limited requirements, but Snagit adds essential functionality to what is possible through the Snipping Tool.
Do you think Snagit delivers good value for the price?
Yes
Are you happy with Snagit's feature set?
Yes
Did Snagit live up to sales and marketing promises?
Yes
Did implementation of Snagit go as expected?
Yes
Would you buy Snagit again?
Yes