Use SnagIt--capture, communicate, document, train, sell
October 11, 2021

Use SnagIt--capture, communicate, document, train, sell

Steve Glick | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Snagit

  • Supporting clients on using the software to update and maintain their WordPress websites.
  • Documenting processes.
  • Providing step-by-step instructions.
  • Educating clients.
  • Creating tutorials.
  • Explaining concepts visually.
  • Capturing any part of your computer screen
  • Editing your captured content, annotating, highlighting
  • Saving your edited captures in a variety of formats
  • Integrating with email, image editors, Microsoft Office documents
  • Could do better with capturing text content that can be edited.
  • Fast
  • Flexible
  • Affordable
  • Saves me time
  • Improves my ability to communicate
Beats everything else out there

Do you think Snagit delivers good value for the price?

Yes

Are you happy with Snagit's feature set?

Yes

Did Snagit live up to sales and marketing promises?

Yes

Did implementation of Snagit go as expected?

Yes

Would you buy Snagit again?

Yes

Use it to capture any portion of your computer screen, highlight the key parts you want someone to focus on, save your creation, and paste it into a document or email. If you want to use videos to communicate, educate, or sell, use the same company's other product, Camtasia.

Snagit Support

Their website offers extensive help, examples, tutorials, and videos.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Support understands my problem
Support cares about my success
Quick Initial Response
None
Yes, I have their maintenance plan, which gives me all new releases for 12 months.

Upgrading Snagit

Yes - Yes, it's always easy to upgrade within the software itself. You always get new and improved features with each new release.
  • Easier to make edits in your captures
  • More types of edits available
  • Improved interface